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Store Policies
Store Policies: what you need to know
F&E Shooters Supply complies with all local, state, and federal laws with respect to the sale of firearms. We will only ship to authorized firearms dealers (FFL) and not individuals homes or non-FFL dealers. We will ship firearms and ammunition to an FFL dealer in any state. We will request a valid FFL after your order is placed with us.
If allowed by your state regulations, ammunition may be shipped to your home. Per federal regulations, purchase of rifle and shotgun ammunition must be 18+, and handgun ammunition 21+. We will review your state restrictions prior to shipping.
We follow state and federal laws regarding firearm and ammunition sales. Please do not ask your buddy or someone else to buy a gun or ammunition for you; that is called a "Straw Purchase". It is illegal at a Federal Level and we will be required to report you.
Purchasing a gun for someone who is prohibited by law from possessing one, or for someone who does not want his or her name associated with the transaction, is a “straw purchase,” a Federal crime punishable by up to 10 years in prison and a fine of up to $250,000. (Don’t Lie for the Other Guy)
If you are coming to pick up a firearm or ammunition from F&E Shooters Supply at the store, you will be required to complete a 4473/background check. Once your background check is approved, you will be able to take your firearm or ammunition home.
For handguns, we will provide New York State residents with a Bill of Sale in order to add to your New York State pistol permit. Once you receive the coupon from your pistol permit office, please bring the coupon to the shop. We will run a 4473/ background check. Once the background check is approved by the FBI and New York State, you will be able to take your firearm home.
If you are visiting us from another state, any handgun or "Other" for out of state customers must be shipped to an FFL dealer in your state. Semi-auto rifles will need to be shipped to your FFL dealer in your state if you do not have a valid Semi-Auto permit in New York.
All firearms in New York State must be made compliant with the NY Safe Act. If you are not a Law Enforcement Officer (LEO), F&E Shooters Supply must make your firearm compliant with all federal and local laws. Prior to purchasing any product, please check your local laws to make sure it is legal in your state. We will only ship to an FFL dealer. Please remember, unless you are a LEO, New York State citizens are only allowed a magazine capacity of 10 rounds! Upon pick up of a high capacity magazine, LEOs must show their valid credentials.
Prior to sending a transfer to F&E Shooters Supply, please make sure the firearm is compliant with the NY Safe Act. We are unable to release a firearm until it has been made compliant with NY Safe Act laws.
If you are doing a transfer and fail a background check, the firearm will become property of F&E Shooters Supply. Most companies do not accept the firearm back once it has been transferred to the FFL dealer.
When you purchase a firearm from us, you will be given a complete overview of your firearm. This includes how to take it apart to clean and maintain it, plus all the safety features. It is your responsibility to read the owner's manual. All sales are final.
Returns: Returns are ONLY accepted for merchandise found defective immediately upon receipt. It is important to thoroughly inspect all firearms before proceeding with the transfer. Once a new firearm is transferred to you, it is considered used even if unfired. Additionally, we cannot issue a full refund for new firearms once they are in your possession. We do not reimburse FFL transfer fees for returned items. While we understand that some manufacturer defects may not be evident during the initial inspection, if a defect is discovered after the transfer, the firearm must be returned directly to the manufacturer for replacement or repair as per the manufacturer's warranty policy.
Ammunition return: Returns are not accepted for ammunition due to legality reasons.
Returns on anything except firearms and ammunition: You must provide your receipt and will incur a 15% restocking fee.
We do not ship products out of the United States. We do not import or export. Do not ask, that is a hard no.
Ammunition cannot be shipped to individuals in New York, Maine, California, Connecticut, Massachusetts, Hawaii, Washington DC, Illinois, and Alaska. We can ship to an FFL in your area or we can do local pick up.
You must pass a New York State background check for local pick up. Prior to ordering, please check magazine capacity regulations in your state. We will not ship magazines above capacity. It is your responsibility to know your local laws and guidelines.
For your additional reading pleasure
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms sales are final. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
PURCHASING FIREARMS ONLINE
It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may picked up at our store or shipped to an FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase.
CHANGING, MODIFYING, SUBSTITUTING ORDERS
We like to serve customers best as possible and we understand that mistakes can happen. If you have placed an existing order and want to change it we can help you with that. The process is as follows: orders that need modified will be cancelled and the customer will be refunded the full amount minus a $10 charge via gift card. Once the customer receives the refund they can replace the order on the website. F&E Shooters Supply LLC WILL NOT place the order for the customer due to fraud and sensitive information that gets exchanged in transactions. At this point the transaction lead times have restarted.
RETURNS & CANCELED ORDERS
All canceled and returned orders will be charged a 15% restocking fee. All sales are final, included are firearms, ammunition, and optics. Any order that surpasses 21 days and we haven’t received the requested documents for your order. Your order will be canceled, and funds returned minus the 15% restocking fee.
ORDER FULLFILMENT
All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx. Our Flat rate shipping policy only qualifies for the lower 48 states. We currently do not offer shipping to states outside the lower 48 and international. If an order is placed outside of the stated perimeters it will be cancelled and issued a restock fee. Orders cannot be processed and will be flagged as fraud if the billing and shipping address DO NOT match. Orders will then be replaced via gift card to place the order correctly. IF an order is for a serialized item or firearm the system will dictate it as such and it will be sent to the chosen FFL. DO NOT put the FFL as the shipping address.
AMMUNITION PURCHASES
You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required and sales on these items are final. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. Customers are responsible and must follow all local, state and federal laws. Please research before ordering if you are unsure about your local laws.
CONDITIONS OF USE
Use of the F&E Shooters Supply LLC website constitutes agreement to our terms of use. We encourage you to review the following information carefully.
AFFIDAVIT OF CUSTOMER
- I am not an unlawful user or addicted to any controlled substance.
- By selling or delivering ammunition to me, F&E Shooters Supply LLC is not violating any state or local law or ordinance.
- I have never been and I am not expected to be convicted in any court of a misdemeanor crime of domestic violence.
- I am not under indictment for and have never been convicted in any court of a crime punishable by imprisonment for over one year.
- I am not a fugitive from justice.
- I am currently not subject to a restraining order of any kind.
- I have not been adjudicated as a mental defective and I have not been committed to any mental institution.
- I am not an illegal or unlawful alien.
- I have never been and I am not expected to be discharged from the Armed Forces under dishonorable conditions.
- I am not currently less than twenty-one (21) years old.
- I have not renounced my U.S. citizenship.
INDEMNIFICATION AND AGREEMENT TO DEFEND
I fully agree that if any of my representations when making purchases under the Terms of Sale are incorrect or if I fail to comply with these Terms of Sale, then I will indemnify, defend, save harmless, and release .com and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from my purchase from F&E Shooters Supply LLC.
I fully agree that by placing my order, I release F&E Shooters Supply LLC from any and all liability arising from or related to the products I purchased from F&E Shooters Supply LLC, including (but not limited to) my or anyone else use of the product, my or anyone else’s storage of the product, and my or anyone else’s handling or transportation of the product, and I agree to indemnify, defend, save harmless, and release F&E Shooters Supply LLC and its owners, agents, officers, and employees against any civil liability or criminal prosecution resulting from the products I purchased from F&E Shooters Supply LLC.
CLASS ACTION WAIVER
You expressly agree that any dispute resolution proceedings, including but not limited to, litigation, arbitration, and mediation, will be conducted only on an individual basis and not in a class, consolidated, or representative action. By making this express agreement, you acknowledge and affirm that this is a knowing, voluntary, and permanent waiver of any right to bring federal, state, or local claims as any part of, or on behalf of, any class or any other individuals, before a court or other tribunal.
TRADEMARKS
F&E Shooters Supply LLC and other marks indicated on our site are trademarks owned exclusively by F&E Shooters Supply LLC. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not F&E Shooters Supply LLC, in any manner that seeks to disparages or discredit F&E Shooters Supply LLC or in any manner that may cause confusion among our customers.
COPYRIGHT
All content on this website is the exclusive property of F&E Shooters Supply LLC. Said content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.
PROTECTING YOUR ACCOUNT
Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.
PRIVACY STATEMENT
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at:
feshooterssupply@gmail.com
DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
LICENSE AND SITE ACCESS
F&E Shooters Supply LLC grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of F&E Shooters Supply LLC. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of F&E Shooters Supply LLC. You are prohibited from using meta tags or any other hidden text utilizing F&E Shooters Supply LLC name or trademarks without the express written consent of F&E Shooters Supply LLC. Any unauthorized use of this websites voids the limited license granted by F&E Shooters Supply LLC.
CONTENT SUBMITTED BY SITE USERS
If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant F&E Shooters Supply LLC and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify F&E Shooters Supply LLC or its affiliates for all claims resulting from content you supply. F&E Shooters Supply LLC reserves the right to remove any content at our sole discretion.
LIMITATION OF LIABILITY
This site is provided by F&E Shooters Supply LLC on an "as is" and "as available" basis. F&E Shooters Supply LLC makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of [www.domain.com] is at your own risk. F&E Shooters Supply LLC cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. F&E Shooters Supply LLC will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
REDEMPTION OF FREE PRODUCT AND COUPON OFFERS
From time to time, F&E Shooters Supply LLC offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page or announced via other means of communication in conjunction with the promotion of the F&E Shooters Supply LLC product collection, including radio and TV broadcasts, internet forums and various online websites.
We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. F&E Shooters Supply LLC, at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair.
APPLICABLE LAW
By visiting F&E Shooters Supply LLC, you agree that the laws of the state, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and F&E Shooters Supply LLC.
CHANGES IN POLICY
F&E Shooters Supply LLC reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.
F&E Shooters Supply LLC is a licensed busines that complies with all applicable State and Federal laws. All products and persons associated with F&E Shooters Supply LLC comply with State and Federal restrictions.